Refund and Return Policy

At PANEYBOOKSHOP.IN, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and return policy below.

Return Eligibility

• No return .
• Items must be in their original condition, unused, and free from any damage.
• Digital products, including eBooks and audiobooks, are non-refundable.

Return Process

1. Contact our customer support at 9891787732 to initiate a return request.
2. Provide your order details and reason for the return.
3. Once approved, you will receive instructions on how to return the item.
4. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Refund Policy

• Refunds are processed within 5-7 business days after we receive the returned item.
• Refunds will be issued to the original payment method used at the time of purchase.
• Shipping charges are non-refundable unless the return is due to a defect or incorrect item.

Damaged or Incorrect Items

• If you receive a damaged or incorrect book, please contact us within 48 hours of delivery.
• We will arrange for a replacement or issue a full refund at no additional cost to you.

Exchange Policy

• We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

For any further questions regarding our refund and return policy, please reach out to us at 9818140757

Thank you for shopping with PANDEYBOOKSHOP.IN

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.